Neighborhood Service Centers
 
The Neighborhood Service Centers are funded primarily by the Community Services Block Grant (CSBG) and the Low Income Home Energy Assistance Program (LIHEAP) through the Tennessee Department of Human Services. The Centers provide emergency services in the form of vouchers for limited help with rent/mortgage evictions, utility disconnect notices and food. They also distribute USDA Surplus Commodity food, provide job placement services, and provide limited home visits and errands for elderly and disabled clients.
 
The goal of the LIHEAP program is to aid low-income households with the high-cost of home heating or cooling. Clients may apply at designated times each grant year for a one-time payment to their utility bill. The program has three components. Emergency assistance is available throughout the year on a first-come, first-served basis until funds are exhausted. Some of the requirements include: households must meet poverty income guidelines, have a disconnect notice for their utilities or have less than a 30-day supply of home heating fuel. The Summer Cooling component applies to households with an elderly or diabled member. Regular Heating is the larges component and receives applications usually in September or October. Specific program eligibility requirements apply to each component.
Counties Served: Cocke, Grainger, Hamblen, Jefferson, Monroe and Sevier.
Clients Eligible: For assistance under the CSBG program, clients must establish a need for the service, meet 125% of poverty income guidelines and meet other specific program requirements. The USDA Commodity program requires that households be under the 150% poverty income guidelines.

Central Office Staff:

Amie Whitworth, CSBG Program Director

(423)318-6924

awhitworth@douglascherokee.org

 

Kim Paxton, LIHEAP Program Director

(423)318-6938

kpaxton@douglascherokee.org

 

Tammara Kington, Job Counselor/VITA Coordinator

(423)318-6926

tammara@douglascherokee.org

 

Anna Mendoza, Administrative Assistant

(423)318-6925

amendoza@douglascherokee.org

 

Yvette Chambers, Administrative Assistant

(423)318-6922

ychambers@douglascherokee.org

 

Neighborhood Service Center Staff Contacts:

Cocke County: Pat Spurgeon, Coordinator

115 Mulberry Street, Newport, TN 37821

(423)623-3066

pspurgeon@douglascherokee.org

 

Grainger County: Cris Ann Maness, Coordinator

7812 Rutledge Pike, Rutledge, TN 37861

(865)828-5228

cmaness@douglascherokee.org

 

Hamblen County: Karen Talley, Outreach Worker

2450 S. Cumberland Street, Morristown, TN 37813

(423)587-3076

ktalley@douglascheroke.org

 

Jefferson County: Chasity Stalcup-Grogan, Coordinator

1429 Maple Street, Jefferson City, TN 37760

(865)475-4745

cstalcup@douglascherokee.org

 

Monroe County: Barbara Raper, Coordinator

884 Englewood Rd., Madisonville, TN 37354

(423)442-3769

braper@douglascherokee.org

 

Sevier County: Tammy Palmer, Coordinator

750 Old Knoxville Hwy., Sevierville, TN 37864

(865)453-7131

tpalmer@douglascherokee.org

 

 

 

 

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